Northside Achievement Zone – Program and Clinical Manager

The Northside Achievement Zone –  Program and Clinical Manager

The NAZ Promise Neighborhood is a collaboration of over 50 organizations and schools who work with children and families in a geographic area, or “Zone” of North Minneapolis to build a culture of achievement so that all youth graduate college ready. We will do this by partnering with schools, organizations, and families to significantly improve education and guarantee opportunities to support for children from pre-birth to college.

Position Overview:

The Program and Clinical Manager leads a team of NAZ Connectors who are the primary contact for NAZ families. The Program Manager is responsible for ensuring the success of the team by providing training, coaching, and problem-solving to Connectors. The position is also responsible for creating collaboration among the Engagement Teams, service Navigators and Academic Navigators.

As a Clinical Manager, this position informs, supports, and reinforces behavioral health strategies within all program teams. This position will participate in leadership team meetings to inform the full engagement process, provide clinical supervision to the Program Managers across all teams, and provide clinical consultation related to NAZ families in all program teams.

Primary Responsibilities:

• Engagement Team Management: Manage one team of approximately 8 NAZ Connectors within the Engagement Team to support outcomes for NAZ families and students. Participate in strategic and operational planning meetings focused on effectiveness of the Engagement Team. Promote innovation in all programming. Participate in the development of processes and protocols that promote effective engagement in NAZ of families and the community.

• Program Development: The Program and Clinical Manager will work with NAZ leadership to support program development and the implementation culture across all program teams.

• Clinical Supervision and Consultation: This position will provide clinical supervision to other Program Managers, and case consultation within case planning meetings across all teams.

• Staff Supervision: Develop and oversee a team of NAZ Connectors and Lead NAZ Connectors with a focus on achieving results. Supervision responsibilities include managing day-to-day workload; monitoring and supporting the effectiveness of their work through ongoing evaluation, real-time feedback and progress tracking tied to family outcomes. Supervise Lead NAZ Connectors to also serve as a mentor and coach to NAZ Connectors within team.

• Partner Collaboration: Promote effective collaboration between NAZ Connectors and program partners by developing of shared goals within family achievement plans. Promote effective engagement of partners in these achievement plans.

• Results-Orientation: Foster a culture focused on achievement within the Engagement Team. Ensure that NAZ Connect is fully utilized to promote and monitor achievement. Use data offamilies and children in NAZ to drive workload. Document and report on the progress of staff, families and partners.

• Other duties as assigned.

Supervision Responsibility:

• Clinical supervision of Program Managers (under the leadership of full supervision by Engagement Director)

• General supervision of NAZ Connectors and Lead NAZ Connectors

Job Qualifications:

• Independently licensed clinician (LICSW, LP, LMFT) with a minimum of 10 years experience providing therapeutic services to children and families and a minimum of 5 years of experience supervising clinical staff.

• Experience providing supervision and program management to diverse staff required.

• Experience working with diverse populations, providing home based services, training in evidence based practices also required.

Required Knowledge, Skills and Abilities include:

• Excellent interpersonal communication and motivation skills. • Commitment to professional development training, including understanding technology and data management systems. • Ability to supervise with multiple tools to drive results, including an asset based approach as well as direct accountability measures. • Ability to work collaboratively as a member of an internal team, as well as in collaboration with community partners. • Strong commitment to expectation that children growing up in North Minneapolis can succeed in academics and college.

Competitive salary and benefits.

Email cover letter and resume to:

Eli Cortes
Interim HR Generalist
jobs@the-naz.org

Applications accepted through April 8, 2012